Use our new, handy tool to see which coaches have seats available. Standard coaches show more red the busier they are, and First Class more blue.
Or click on a coach to see which seats are occupied (red), reserved but unoccupied (amber), empty (green), or no data is available (grey).
This page is updated automatically around 5 minutes after the train leaves each stop - so please wait at least 5 minutes after boarding to see where the free seats are.
If you booked your train tickets direct at LNER.co.uk (or virgintrainseastcoast.com before 22 July 2018), you get free Wi-Fi for the whole of your journey. Just enter your passcode below - you can find this on your booking confirmation email. If you buy your ticket on board, you’ll also be shown the passcode on the payment screen.
If you didn’t book direct, you still get 15 minutes of Wi-Fi absolutely free, or for up to 10 hours of browsing heaven, it’s just a fiver.
Got halfway through writing a crucial email? Get back online by topping up for £5, which will give you a whole 10 hours of Wi-Fi. Or, if you’ve already got a passcode, just enter it below.
Enter your new passcode
Already have a passcode?
If you've already received your passcode, enter it here to start browsing.
Need to top up?
See the options below
15 minutes - Free
10 hours - £5
Right to care form
Thank you for submitting your details
You will shortly receive an email from us to the address you provided, confirming whether you are entitled to reimbursement of any additional expenses you incur as a result of today's disruption. The email will act as authority for your entitlement and must be printed and enclosed along with your receipts/invoices when you submit your claim to Virgin Trains East Coast. If you wish to submit another form for a fellow passenger, please click the Right to care button again.
Free Wi-Fi
Just because you're travelling at 125mph doesn't mean you can't catch up on your emails. Just sign in or register now to get online.
All our customers get 15 minutes' free Wi-Fi on our trains (or up to 10 hours for just £5), but if you're in First Class or booked direct with us, it's our treat.
Notice a change? From 24 June 2018, LNER is taking over the running of train services on the East Coast line from Virgin Trains East Coast. Nothing changes in terms of the quality of your onboard experience, but note that BEAM will no longer be available. Please view the updated Wi-Fi terms and conditions.
Free Wi-Fi - our treat
You’re now connected to our awesome onboard Wi-Fi, which means you can research recipes or check your emails for as long as you like. Note that for everyone’s benefit, we do restrict streaming.
Free Wi-Fi in First Class
It's free to connect to our onboard Wi-Fi, which means you can research recipes or check your emails for as long as you like.
Note that for everyone’s benefit, we do restrict streaming.
Just because you're travelling at 125mph doesn't mean you can't research recipes or catch up on your emails. Just sign in or register now to get online.
All our customers get 15 minutes' free Wi-Fi on our trains (or up to 10 hours for just £5), but if you're in First Class or booked direct with us, it's our treat.
Notice a change? From 24 June 2018, LNER is taking over the running of train services on the East Coast line from Virgin Trains East Coast. Nothing changes in terms of the quality of your onboard experience, but note that BEAM will no longer be available. Please view the updated Wi-Fi terms and conditions.
Have some free Wi-Fi on us
We're really sorry your journey has been disrupted. To help you pass the time, we're treating you to free onboard Wi-Fi for as long as we're delayed.
Here are a few helpful links as well:
- Check out our Delay Repay pages to see if you can claim some money back on your journey.
- Keep an eye on your journey via our Travel Alerts section or our Twitter feed
Important: we've recently updated our Wi-Fi terms and conditions. Please read these before using the Wi-Fi service.
Stay connected to the stuff that matters
We're happy to announce that our onboard Wi-Fi is now free in Standard as well as First Class on all LNER trains.
From now on, when you travel with us, you'll no longer need to enter a Wi-Fi code from your booking confirmation if you want to get online. All you need to do is sign in (or register if you're new to travelling with LNER), and you can stay connected to whatever matters to you.
And if you’re a Season Ticket holder who travels with us on a monthly or longer season ticket, you no longer need to email our Wi-Fi support team to get online.
Important: we've recently updated our Wi-Fi terms and conditions. Please read before using the Wi-Fi service.
But don't worry, you can continue browsing by topping up again right away or entering a valid passcode
Sorry, that isn’t a valid passcode.
We’re sorry, it looks as if that passcode has already been used.
Sorry, we seem to have a problem with the service. Please disconnect and then reconnect to the Wi-Fi, and then click “Try again”.
Sorry, we seem to have a problem with the service.
If you need to speak to one of our brilliant techies, refer to: Unkown error
Free Wi-Fi for everyone
You’re now connected to LNER's onboard Wi-Fi, which means you can research recipes or check your emails for as long as you like.
Note that for everyone’s benefit, we do restrict streaming.
Welcome to our Wi-Fi
You’re now connected to our awesome onboard Wi-Fi, which means you can research recipes (yay) or check your emails (boo).
If you top up with 10 hours of Wi-Fi you can use the service on multiple journeys within 10 hours.
You just need to register once. After that, you can simply sign in using your email.
Your free Wi-Fi ends in:
Enter your email address to get started
